![]() Contact IT by sending an email or call 90. ![]() Need help?įor additional questions about Duo, we can help. If you need to reactivate the Duo app, e.g., you bought a new phone but kept your old phone number, follow Duo's instructions for reactivating Duo mobile. SMS text message: You will receive an authentication code by text message.By considering the criteria listed in the guide, you can tailor your evaluation to suit the specific needs of your organization. This guide provides you with valuable insight into the evaluation of different multi-factor authentication (MFA) solutions. Note that the Duo app also includes the PIN generator function. The Multi-Factor Authentication Evaluation Guide. Launch Duo Mobile and step through the introduction screens. These are available at the Technical Assistance Center (TAC) during regular university business hours. When you enroll in Duo for the first time and choose to add an iOS device or use Duo Push, youre shown a QR code to scan with the Duo Mobile app to complete activation. Duo Mobile was developed by Cisco Systems, an American technology conglomerate that specializes, among other things, in cybersecurity. The Duo token generates a PIN that can be used for verification. PIN generator or Duo token: Use a token generator to generate a security code (good option for those without a phone).You will need to have a USB port on your computer to use it. USB hardware key: Press a button on a U2F token such as a USB hardware key or Yubikey.Phone call: You will receive an automated phone call and be prompted to press a key on your phone to authenticate.You do not need Internet or cellular service for this option. Duo passcode: Launch the Duo mobile app to generate an authentication code.You must have Internet or cellular service for this option. A push notification is sent to your phone you then review the request and tap Approve to authenticate. Duo push (recommended): Press a button on your smartphone via the Duo Mobile app.Verification options Duo can verify your identity in the following ways. Duo will remember the device for a predetermined amount of time (30 days for Banweb) so you don't have to verify your identity every time you log in. After this, you can choose the Remember Me option. The first time you log into a Duo-protected service, you will be required to verify your identity from your chosen device. Press a button on your smartphone via the Duo Mobile app (recommended). You can also install and activate the Duo app on a second device, such as a tablet or another smartphone, as a backup, in case your primary phone is lost, stolen, or broken. It's easy to use and also functions as a built-in security code generator so you can log in even if you don't have cell service or WiFi at the time. We recommend installing Duo's smartphone app to your device.
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